What Should You Do If You Have an Unsuccessful Call with Delta?

Delta customer service cannot address lost and found issues if your item was lost external a plane or gate. In such cases, you would have to contact the airport or, if the item was lost in security, the TSA to file or follow-up on a claim.

Customer support also can't assist when a passenger doesn't have appropriate identification to fly: Issues around passports and government-provided IDs ought to be settled before arriving at the airport.

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